This interview has been edited for clarity.
I oversee different teams within CNN Digital, including national news (so basically non-politics news in the United States; think religion, immigration and breaking news like crime and wildfires), the opinion section that commissions outside voices, and programming, which is essentially distribution and audiences, from our homepages to news and alerts to partnerships like Apple News.
One discovery I made at the LA Times, which I've written about, is the arc of audience during a story. Like during news events, your audiences start off slow and then peak during something like the Best Picture for Oscar, then traffic starts to fall. Most journalism is focused on after a news event as journalists try and tell you what to happen. I think audiences and their discovery on the internet can feel at odds with our model. At CNN, it's a 24-hour news network and can play to of those strengths in that discovery.
I'm the daughter of immigrants. I've been raised through the filter of parents who are trying to figure out the United States. Their lens has stayed with me. And in many ways I think that makes me a stronger journalists because we are trying to figure things out on a daily basis, hourly basis.
I think we can't separate diversity from the bottom line.I really do believe that every problem we have in journalism right now stems from a lack of diversity. Trust, audiences, loyalty, revenue, the need for nuance. All of that boils down to needing different ways of thinking.